Yesterday my mom ordered my bag and they never sent my tracking number for it.....so my mom called today to check its status and they(LOUIS)couldn't re email the tracking number because the stupid guy entered the wrong email address when he sent it. Plus, the guy sent it standard priority which means that the bag won't be here in the morning like promised .....more like late afternoon. We are extremely mad! We complained and my mom will send a letter to the San Francisco office. So, long story short, no tracking number, no bag yet, and upset parents....not good:(
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